No Refunds/No Exchanges

Frequently Asked Questions

How long will it take to receive my order? 

   Please allow the following processing times:

READY/MADE:  3-7 business days (Monday-Friday)
CUSTOM ORDERS: 7-14 business days
PRE-ORDERS: 4-6 weeks; Time will VARY according to pre-sale timeline.  Please read full description on product page.

Do you offer express shipping?

Yes, shipping can be upgraded at checkout.  Please note, shipping upgrade DOES NOT change the order processing timeline.

 

What is the return policy?

ALL SALES ARE FINAL.  Please contact us at  sales@soRHOrlifestyle.com if you have any questions about your order.

SoRHOr Lifestyle is not responsible for late, damaged, lost, or stolen packages that may occur while the items are in possession of the mail carrier.

 

Do you process group/chapter orders?

 Yes.  Orders of between 5-10, MUST be placed 4 weeks in advance.  Group orders of 10 or more MUST be placed 8 weeks in advance.  Please email sales@soRHOrlifestyle.com for group orders.

SoRHOr Lifestyle is not responsible for late, damaged, lost, or stolen packages that may occur while the items are in possession of the mail carrier.